What are the payment methods available?
Payment methods that can be used are Visa, Mastercard, American Express, and Paypal.
SHIPPING & ORDER STATUS
How do I track my order?
Contact us at PUBLERZSHOP@GMAIL.COM
with your order number & ASK ABOUT "Track Order".
We will get back to you in Few Minutes with your tracking number if it’s available.
How long will it take for my order to be delivered?
The duration of the shipping depends on the product and the location. You can find the shipping duration on each product page. Usually, it will take around 5 - 7 days for the order to be delivered.
How do I place an order?
It is easy!
- > Browse through our Products.
- > Add the products you like, to your cart!
- > Proceed to checkout.
- > Enter your shipping and billing details.
Can I edit my order or my details?
Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet.
If you wish to change anything about your order, please contact us or call us within 24 hours of placing your order. If the order has already been shipped, we can no longer make any necessary changes to it.
What are your exchange and return policy?
To know about our exchange and return policy, kindly check our Exchanges & Returns page.
What if I receive a product that is damaged?
We always try our best to serve our customers with the best quality products. However, there might be several factors which result in your products to be damaged. If you have received a defective or a damaged product, please call us at
. Let us know the problem and don't forget to attach photos or videos so we can address the issue clearly.
We will send a replacement if the customer requests one.